FAQs

No question is silly!

 

We know sometimes it can be daunting trying to manage your own pain and wondering how and where to start your road to recovery.

 

We’ve tried to cover all the questions you might have!

physio science

What can I expect?

In a physiotherapy consult we start by taking a thorough history (questions regarding your current condition and past medical history) and discussing your health goals. We then perform a detailed physical exam as guided by the history. The physical exam is very important as it allows us to form an accurate working diagnosis and guide your treatment options. Finally we will work with you on a treatment plan to achieve your goals.

How much will it cost?

The rates will very depending on the practitioner you see and the level of experience, qualifications and specific skills training they have in that field. Rest assured you will receive a top quality service regardless of the practitioner you see at Physio Science.

As a guide our prices range from $90 short follow up consult to $150 long initial consult with our most highly qualified physiotherapist.

We believe our prices are fair based on the amazing training, hard work and attention to detail that our physios provide. We feel that everyone should have access to high quality health care and if price is a barrier, please read our FAQ’s on the Medicare rebate for physiotherapy, private health insurance and pensioner/concession rates.

Are pensioners and concession rates available?

Yes! Pensioners receive a $10 discount and $5 for concession card holders.

How many sessions will I need?

This will very depending on the type and extent of your injury. No two injuries are the same but the physio should give you an idea of how long things will take after your first session. You will NOT need routine sessions for “maintenance”.

Do I need to bring my scans?

You don’t have to, but any relevant scans you have would be helpful. It is important to remember that there will always be findings on scans … even in pain free people! Our job is to interpret these and match the relevant findings to your symptoms

Do I need a scan?

No/maybe. Unless we are looking for a fracture or something very serious, we will rarely send you for a scan on or before the first consult. The physical tests that we use as health practitioners have frequently been shown to be as good or in some cases better than medical imaging for picking up pathology or sites of pain. These tests often give us more than enough information to figure out your health concern.

Will Medicare cover my session?

If you hold an EPC (Enhanced Primary Care) referral or Medicare plan for physio; Medicare will partially subsudise up to 5 consults in a calander year. The minimum contribution is around $52 per session. Please note that you do not need to use all 5 sessions at once as they can be used at a later date.

Do you treat workers compensation or CTP insurance?

No. At this stage we do not treat work cover and CTP claims. We would love to be able to help more people, however we find that we are endlessly bogged down with paperwork associated with these claims and it takes away from our ability to treat other patients. If you are a current patient and your case has become WC or CTP, please speak to us and we will sort something out.

Do I need a doctors referral?

No. Physiotherapists are primary contact practitioners. You only need a doctors referral if you are under a Medicare plan. We do however appreciate any correspondence you may have from your doctor, specialist or allied health professional.

Do you cover DVA?

Yes we do.

Is there onsite parking?

Yes, there is onsite parking at the rear of the practice and plenty of street parking.

Do you do home visits?

Not at this stage but we may in the future.

Are you NDIS providers?

Not currently as the system has recently been overhauled. We can see people with independent management approval.